Contact us

FundingFactory

For information about recycling printer cartridges and cell phones, requesting or packing boxes, using your online account and other related questions, please contact FundingFactory, the recycling partner for the Recycle to Earn program:

FundingFactory
380 East Bayfront Parkway
Erie, PA 16507

Customer Service
Phone: 888.883.8237
Hours: Monday — Friday 8:30AM — 5PM (EST)

Online

Please indicate the nature of this communication:
Troubleshooting or website Problem
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OneCause

For questions about your OneCause account, please contact OneCause:

OneCause Headquarters
CauseLoyalty, LLC.
Rakuten USA
800 Boylston Street
49th Floor
Boston, MA 02199

Customer Service
Online: Help Center
Phone: 888.200.2088
Email: customercare@onecause.com
Hours: Monday — Friday 8:30AM — 5:30PM (EST)

OneCause is America's #1 tuition crediting and nontraditional fundraising program, contributing more than $200 million to over 30,000 schools and other nonprofits nationwide.

FundingFactory is a fundraising-through -recycling program for educational and nonprofit groups, providing all the tools needed to earn funding by recycling used printer cartridges and cell phones.